OPCares

All Service Request Types

  • Abandoned Vehicle on Street

    Report an abandoned vehicle or vehicle parked illegally on a city street. To report an immediate traffic hazard, call police dispatch at 913-895-6300.

    Create Service Request
  • Animals and Wildlife

    Report a recurring or past animal or pet-related concern or nuisance. To report an immediate concern, call police dispatch at 913-895-6300.

    Create Service Request
  • Arboretum & Botanical Gardens

    Report issues, concerns, damage, or repairs needed at, or ask questions about, the Overland Park Arboretum & Botanical Gardens.

    Create Service Request
  • Arts and Music

    Report an issue, ask questions or share comments or suggestions about the city's art installations, musical performances, and community events.

    Create Service Request
  • Building Permits and Inspections

    Submit a question, request, or complaint related to <a href="https://www.opkansas.org/doing-business/permits-and-licenses/building-permits-and-fees/">building permits</a>, codes, and standards, or report a construction project being built without proper permits.

    Create Service Request
  • Burn Permits

    <p>Burn permits are required for open burns on public streets and public or private grounds.</p> <p>Apply for a burn permit using <a href="https://energov.opkansas.org/energov_prod/selfservice#/applicationAssistant?sectionName=All&moduleId=2&categoryName=Fire&showTemplates=false">ePLACE</a>, the city's permitting portal.</p>

  • Business License

    Submit a question or concern related to business licensing.

    Create Service Request
  • Careers

    Submit a request or ask a question related to careers at the city of Overland Park.

    Create Service Request
  • Chickens

    Overland Park residents can apply for a permit to raise chickens at single and two-family residences as part of a <a href="https://www.opkansas.org/city-services/animals-pets/chickens/">backyard chicken pilot program</a>. Submit your feedback regarding this pilot program using this service request. To report an immediate issue regarding an animal, including chickens, please use the <a href="https://opcares.opkansas.org/service-request-types/by-name/animals-and-wildlife">Animals and Wildlife</a> service request.

    Create Service Request
  • City Parks

    Report issues, concerns, damage, or repairs needed at city parks or splash pads.

    Create Service Request
  • Community Centers

    Report an issue, ask questions, or share comments or suggestions about <a href="https://www.opkansas.org/recreation-fun/community-centers/matt-ross-community-center/">Matt Ross Community Center</a> or <a href="https://www.opkansas.org/recreation-fun/community-centers/tomahawk-ridge-community-center/">Tomahawk Ridge Community Center</a>.

    Create Service Request
  • Community Mediation Program

    <p>The City of Overland Park provides a free <a href="https://www.opkansas.org/city-services/community-mediation-program/" target="_blank" rel="noopener noreferrer">Community Mediation Program</a> to all Overland Park community members. Mediation is a voluntary process where two or more parties sit down and work through problems with the assistance of an independent, neutral mediator.</p><a href="/forms/community-mediation" class="btn btn-primary btn-sm btn-opks" role="button">Create a Community Mediation Request</a>

  • Court Date

    Learn when your court date is scheduled or request information if you think you have missed your court date.

    Create Service Request
  • Crash/Accident Report

    <p>If you know the case number for the reported crash or accident, you can <a href="https://www3.opkansas.org/city-government/departments/police-department/police-reports/crash-reports/">download the Crash/Accident Report</a> online. If you don't have access to the case number, please <a href="/forms/open-records-request">submit an open records request</a> to obtain the information.</p>

  • Crime Tips

    Report a tip about a past crime or criminal activity.

    Create Service Request
  • Curb and Sidewalk Repair

    Request curb or sidewalk repairs.

    Create Service Request
  • Curbside Recycling and Trash

    Report ongoing issues with curbside trash and recycling services, such as frequent or extended missed pickups.

    Create Service Request
  • Damage Claims

    Submit a damage claim.

    Create Service Request
  • Deanna Rose Children's Farmstead

    Report an issue, ask questions, or share comments or suggestions about <a href="https://www.opkansas.org/things-to-see-and-do/deanna-rose-childrens-farmstead/">Deanna Rose Farmstead</a>.

    Create Service Request
  • Defense Attorney Discovery Request

    If you are a defense attorney representing a defendant in Overland Park Municipal Court and would like to make a discovery request, please complete the <a href="/forms/pd-defense-attorney-discovery-request">Defense Attorney Discovery Request form</a> or contact the Overland Park Police Records unit for more information at 913-327-6881.

  • Discrimination Complaint

    Submit a complaint of discrimination, or request a complaint form from the City Clerk's office.

    Create Service Request
  • Drivers License Reinstatement

    Request a driver's license reinstatement for a licenses suspended by the Overland Park Municipal Court.

    Create Service Request
  • Enter a Plea and Request Time to Pay

    If you would like to enter a plea of guilty or no contest to your traffic case and request time to pay, please complete the <a href="/forms/mc-enter-plea-request-time-to-pay">Enter Plea and Request Time to Pay form</a> or contact the Overland Park Municipal Court for more information at (913) 327-6800.

  • Expungement

    Submit a question about expunging a case in the Overland Park Municipal Court.

    Create Service Request
  • Exterior Property Maintenance

    Report property maintenance issues for commercial, residential, and rental properties.

    Create Service Request
  • Fire Department

    Request general information or ask questions about the Overland Park Fire Department. Call 911 if this is an emergency.

    Create Service Request
  • Fire Incident Report

    <p>Request a <a href="https://www.opkansas.org/city-services/police-fire-safety/police-fire-safety-licenses-permits-and-inspections/fire-permits/" target="_blank" rel="noopener noreferrer">fire incident and/or an investigation report</a>. Investigation report requests take a minimum of 30 days to fulfill.</p><a href="https://docs.google.com/forms/d/e/1FAIpQLSdhKpLdsZmqcd9EBYOQ2BtzVbkKixgUO3qYMLt4w1TYYcz-gg/viewform" class="btn btn-primary btn-sm btn-opks" role="button">Request Fire Incident Report</a>

  • Fire Inspections

    Request a fire safety inspection at commercial, educational, institutional, or multi-family residential buildings in Overland Park.

    Create Service Request
  • Fire Safety Presentations

    Request a fire safety presentation at your businesses, home owner's association, or other organization meeting.

    Create Service Request
  • Fire Station Tours

    To visit a Fire Department station, call 913-895-8400. Please call at least two weeks in advance if you would like a tour.

  • Flooding

    Report a regular or recurring residential storm water flooding issue.

    Create Service Request
  • Food Truck License

    The city no longer issues these licenses. Contact the <a href="https://kansas.gov/" target="_blank" rel="noreferrer noopener">State of Kansas</a> for licensing information.

  • General Information

    Request general information, ask questions, or make suggestions to the city of Overland Park.

    Create Service Request
  • Golf Courses

    Report an issue, ask questions, or share comments or suggestions about <a href="https://www.golfop.com/golf-facilities/sykes-lady">Sykes/Lady Overland Park Golf Club</a> or <a href="https://www.golfop.com/golf-facilities/st-andrews">St. Andrews Golf Club</a>.

    Create Service Request
  • Graffiti

    Report graffiti on public property and request removal.

    Create Service Request
  • Gravel Driveways

    Submit a concern related to gravel driveways or parking spaces.

    Create Service Request
  • Hazardous Waste

    The city of Overland Park does not provide hazardous waste disposal. Drop off household hazardous waste, such as paint and household chemicals, by appointment at <a href="https://www.jocogov.org/dept/health-and-environment/environment/hazardous-materials/schedule-dropoff">Johnson County's disposal facility</a>.

  • Home Businesses

    Submit a concern about a home-based business.

    Create Service Request
  • Insurance Verification

    Verify your vehicle was insured for a particular date and time by emailing a copy of your proof on insurance to the Municipal Court at <a href="mailto:[email protected]">[email protected]</a>. Include your name and citation number in the subject line.

  • Interior Property Maintenance

    Report interior maintenance issues with residential properties.

    Create Service Request
  • Land Development

    Report an issue or ask a question related to land development, including complaints about construction debris or traffic, or grading or drainage issues related to new construction.

    Create Service Request
  • Lien Releases and Payoffs

    If you would like to submit a request for a lien release or for a payoff amount, please complete the request form or contact Community Services at <a href="mailto:[email protected]">[email protected]</a>.

    Create Service Request
  • Lifesaving Classes

    Request a lifesaving class or presentation, including CPR, AED, and First-Aid training, at your businesses, home owner's association, or other organization meeting.

    Create Service Request
  • Littering

    To report past or recurring littering or trash dumping.

    Create Service Request
  • Livestock

    Farm animals are allowed on property greater than 3 acres. For smaller properties, approval of a special use permit by the City Council is required. For more information, contact Planning and Development Services at <a href="mailto:[email protected]">[email protected]</a> or 913-895-6217.

  • Natural Gas

    Call 911 if you smell natural gas outdoors. Indoors, avoid turning on switches and do not light matches or lighters. Contact <a href="https://www.opkansas.org/resident-resources/utilities-in-overland-park/">your gas provider</a> to report the odor.

  • Neighborhood Services

    Request information or services from Overland Park's neighborhood conservation program, designed to enrich and sustain neighborhoods that do not have homeowner's associations.

    Create Service Request
  • New Street and Traffic Sign or Signal

    Request a new street or traffic sign, or traffic signal.

    Create Service Request
  • Noise Complaint

    Report a past or recurring noise complaint such as loud music playing at night, or excessively loud noises during the day.

    Create Service Request
  • Open Records Request

    Request public records in the City&apos;s custody by completing the <a href="/forms/open-records-request">Open Records Request form</a> or contact the City Clerk for more information at 913-895-6150.

  • Outdoor City Pools

    Report an issue, ask questions or share comments or suggestions about the city's <a href="https://www.opkansas.org/things-to-see-and-do/city-pools/">outdoor pools</a>.

    Create Service Request
  • Overland Park Farmers' Market

    Report an issue, ask questions, or share comments or suggestions about the <a href="https://www.opkansas.org/things-to-see-and-do/farmers-market/">Overland Park Farmers' Market</a>.

    Create Service Request
  • Pavement Markings

    Request new or re-striped pavement markings on public streets.

    Create Service Request
  • Pests

    Report infestations of insects, rodents, and other pests.

    Create Service Request
  • Pet License

    Submit a ticket related to pet licenses or pet regulations.

    Create Service Request
  • Police Compliments and Complaints

    File a complaint with the Overland Park Police Department, or give a compliment in response to exceptional service provided by a police officer or staff member.

    Create Service Request
  • Police Guest Speaker

    Request a police officer to speak at a meeting for your organization.

    Create Service Request
  • Police Station Tour

    Schedule a tour of the W. Jack Sanders Justice Center.

    Create Service Request
  • Power Outage

    Report power outages on the <a href="https://www.kcpl.com/outages-and-weather/report-a-power-outage">KCP&amp;L website</a> or by calling 816-471-5275.

  • Private and Neighborhood Pools

    Report a sanitation or safety issue at a private, hotel, or neighborhood pool or spa.

    Create Service Request
  • Private Property Parking

    Report an inoperable or abandoned vehicle, commercial vehicle, or improperly-stored recreational vehicle on private property.

    Create Service Request
  • Probation or Diversion

    Make a request or ask a question about probation or diversion with the Overland Park Municipal Court.

    Create Service Request
  • Proposal Pending

    To see development proposals under consideration by the Planning Commission, please see our <a href="https://www.opkansas.org/doing-business/current-planning-overview/understanding-the-development-review-process/public-hearings/">Public Hearings</a> page. For additional information contact Planning and Development Services at 913-895-6217. Comments on a proposal may be sent to <a href="mailto:[email protected]">[email protected]</a>.

  • Recycling Event or Recycling Center

    Report a concern or ask a question about Overland Park's recycling events or drop-off recycling center.

    Create Service Request
  • Rental License

    The <a href="https://www.opkansas.org/resident-resources/neighborhood-resources/rental-licensing-and-inspection/">rental licensing and inspection program</a> requires property owners to obtain and maintain a valid rental license and pass an exterior inspection of each rental property. To apply, pay, or search for a rental license permit, visit <a href="https://energov.opkansas.org/energov_prod/selfservice#/home">ePLACE</a>, the city&apos;s permitting portal.

  • Request Payment Plan

    If you would like to request a payment plan on your disposed case, please complete the <a href="/forms/mc-request-payment-plan">Request Payment Plan form</a> or contact the Overland Park Municipal Court for more information at (913) 327-6800.

  • Request Ticket Amendment

    If you would like to request a ticket be amended to a non-moving violation or reduce a driving while suspended charge to a less serious offense, please complete the <a href="/forms/mc-ticket-amendment-request">Ticket Amendment Request form</a> or contact the Overland Park Municipal Court for more information at (913) 327-6800.

  • Restaurants

    The Kansas Department of Health and Environment inspects restaurants and receives food-related consumer complaints. Please visit <a href="http://www.foodsafetykansas.org/">foodsafetyks.org</a> to submit a request.

  • Road Construction

    Report an issue with, ask a question, or leave feedback about road construction on city streets.

    Create Service Request
  • Road Hazard

    Report a road hazard. Report an immediate traffic hazard by calling police dispatch at 913-895-6300.

    Create Service Request
  • Scheels Overland Park Soccer Complex

    Report an issue, ask questions, or share comments or suggestions about <a href="https://www.opkansas.org/things-to-see-and-do/soccer-complex/">Scheels Overland Park Soccer Complex</a>.

    Create Service Request
  • Security Survey

    Schedule a free security survey for your business or home in Overland Park.

    Create Service Request
  • Sewer Gas

    Report a sewer backup on the <a href="https:///www.jocogov.org/dept/wastewater/home">Johnson County Wastewater</a> website or by calling 913-715-8500.

  • Short Term Rental Property

    Report property maintenance issues and disturbances at residential properties that are being used as a short term rental.

    Create Service Request
  • Snow and Ice Removal

    Request snow crews treat, plow, or re-treat or re-plow snowy or slick areas after a winter storm.

    Create Service Request
  • Snow Plow Damage

    Request repairs to private property caused by snow plows.

    Create Service Request
  • Special Events

    Request information related to special events permits, which are required for many events, promotional activities, signs, and temporary food vendors. For more information on special event permits, click <a href="https://www.opkansas.org/city-services/permits-licenses-inspections-directory/event-permits-inspections/">here</a>.

    Create Service Request
  • Storm Water System Repairs

    Report an issue with the city's storm water drainage system, including standing water, missing grates, clogged inlets, and more.

    Create Service Request
  • Stormwater Pollution

    Report an issue or concern with pollution (actively happening or discolored/odd smelling water), dumping (down drains, or into water bodies), and other discharges related to the city drains, ditches, streams, rivers, or lakes.

    Create Service Request
  • Street and Traffic Sign Repair

    Request repairs to damaged street or traffic signs. Report an immediate traffic hazard by calling police dispatch at 913-895-6300.

    Create Service Request
  • Street Lights

    Request street light maintenance or bulb replacement.

    Create Service Request
  • Street Repairs

    Request repairs to public streets in Overland Park, including pothole or cracked asphalt repair, or mill and overlay work.

    Create Service Request
  • Street Sweeping

    Request street sweeping.

    Create Service Request
  • Tall Grass and Weeds

    Report tall grass and weeds on public or private property.

    Create Service Request
  • Temporary Food Vendor Permit

    The city no longer issues these permits. Contact the <a href="https://kansas.gov/" target="_blank" rel="noreferrer noopener">State of Kansas</a> for permitting information.

  • Temporary Signs

    Report a concern or request information about a temporary sign, including campaign signs, promotional or advertising signs, and garage sale signs.

    Create Service Request
  • Traffic and Speed Enforcement

    Report speeding, signal violations, and other hazardous driving in a general area or during a general time frame.

    Create Service Request
  • Traffic Sign Damage

    Report damaged or downed traffic signs. Report an immediate traffic hazard by calling police dispatch at 913-895-6300.

    Create Service Request
  • Traffic Signal Repair

    Submit a ticket for the repair or maintenance of traffic signals, crosswalk lights, or school zone beacons.

    Create Service Request
  • Traffic Tickets

    Make a request or ask a question related to traffic tickets.

    Create Service Request
  • Trash Container Storage

    Report a resident's or business' improper trash storage or trash container storage.

    Create Service Request
  • Trash on Public Property

    Report trash on public property, including city streets and at city facilities.

    Create Service Request
  • Trees on Private Property

    Report trees on private property that pose a danger to the public.

    Create Service Request
  • Trees on Public Property

    Report broken, damaged, or diseased trees on public property and in parks, or request tree trimming or removal of trees on public property and in parks.

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  • Utility Cable Locates

    The Public Works Department performs cable locates for the city's traffic signals and streetlights to prevent damage to wiring and fiber optic cables during digging or excavation. <a href="https://www.kansasonecall.com">Kansas One-Call</a> is the underground utility notification center for the state of Kansas.

  • Warrant

    If you think you have a warrant in Overland Park, submit a request to find out what you should do next.

    Create Service Request
  • Website

    Submit a ticket for an issue with the city's website, <a href="https://www.opkansas.org">opkansas.org</a>, including broken links and incorrect or missing information.

    Create Service Request
  • Zoning

    Zoning information is available online or by contacting the Planner of the Day at 913-895-6217. To find the zoning for a specific piece of property, please see the <a href="https://map.opkansas.org/map-viewer/default.aspx#theme=Zoning">zoning map</a>. To access the Unified Development Ordinance to obtain information about allowed uses and development requirements, please see our online <a href="http://online.encodeplus.com/regs/overlandpark-ks/index.aspx">Municipal Code</a>.

  • Zoning Verification

    To request a zoning verification letter, apply on <a href="https://energov.opkansas.org/energov_prod/selfservice#/home">ePLACE</a>.